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Sub Prime
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Posted - 2011.06.25 12:12:00 -
[1]
What a misinformed load of claptrap from the OP. You seem to think the problem is wholly concerning the leaked internal 'brainstorming' document. Knock-knock, it's not. The document is purely another straw on the camels back. The final straw that broke the camels back was the blog from CCP Zulu as he failed to answer the actual concerns. It's almost given that he actually did understand the concerns and that failing to answer them was intentional as it would inflame the situation even more.
I'm amazed (considering you promote yourself above us mere mortals as far as business intellect is concerned) that you're so naive to think that CCP is right to be so reactive in not listening to customers complaints, and instead just waiting for actions. Guess what? It's too late by then!
Rule #1- It's far more costly gaining new customers than retaining existing customers. AKA Reducing churn rate, not wholly gaining customers to maintain turnover is the better way to retain profitability. Subscription (returning customers) is an absolute dream income for a business. Gambling that dream income on potentially one off purchases is financially absurd.
For me it reeks of CCP requiring more money to fund development for other projects that have gone over budget/time. Instead of looking for (more?) external investment to cover the shorfall, they're trying to fund it through Eve customers. Considering Eve is their flagship product, gambling customer retention on the development on not one, but two new products (and new markets), makes me cringe.
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Sub Prime
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Posted - 2011.06.25 12:56:00 -
[2]
 Originally by: Azura K
Very well said, M14D! Most of that post sums up my thoughts nicely. A bit saddening, albeit not surprising, that you had to have every single category of person you described come out and prove your social definitions as fact. Though, in fairness, one can't expect everyone to understand how board room spitballing sessions work. That last bit wouldn't be so bothersome if they weren't so hellbent on 'fighting the man' that they refuse to listen to people knowledgeable on the situation.
I had to laugh at this troll!
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Sub Prime
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Posted - 2011.06.25 13:55:00 -
[3]
lol, the 'how to run a business' guru speaks again!
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Sub Prime
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Posted - 2011.06.25 14:06:00 -
[4]
Originally by: M14D
Originally by: Azura K
Originally by: Sub Prime
I had to laugh at this troll!
I don't sugar coat my thoughts on any situation. It'd take a very, ah, special sort of person to think that this outcry isn't almost entirely momentum based at this point. Pure conjecture on my part, perhaps, but I feel this snowball of a protest has begun rolling so fast down the metaphorical slope that no amount of reason or sincerity in the world will stop it cleanly. People are finding new (and even I have to admit... inventive) ways to take things said the wrong way and so they can enjoy that revolutionary rush and keep on frothing at the mouth.
This is exactly my point. Thank you. Everyone's too busy enjoying their "moment of fame and newfound meaning" to even want to listen to reason.
This makes no sense at all. If CCP has made a reasonable response to the worries of a lot of the player community, yes, you'd have a point. Unfortunately for your arguement, CCP have not made any reasonable response to those worries. It's not as if CCP are getting shouted out of the arguement, far from it, we WANT to hear from them. We WANT them to ease our fears.
You, 'business guru extraordinaire', of all people should appreciate the importance of communication.
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Sub Prime
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Posted - 2011.06.25 14:14:00 -
[5]
Originally by: M14D
Again, another person who assumes all of these so called capitalist-changes have gone live already. It makes me want to facepalm, as it just goes to show you haven't read my posts, at all.
It's almost as if all of you have woken up to the shock of finding out that gaming companies *le gasp* actually want to improve their flow of money; to then be able to expand and provide better service.
You smug, self righteous ignoramus. I've read your posts, and replied to them (you obviously choose not to reply to anything that makes you look like a chump though), so please don't blame other for not reading your posts.
Business Guru, you know why SOE screwed up and Blizzard have gone from strength to strength? Blizzard listened to their customers and retracted major change to WoW, SOE on the otherhand introduced a game change that the player base was against and the game subscription went into freefall.
Tell me, why do CCP want to improve their flow of money over and above what it is at the moment? Is it natural? Is it caused by other factors such as expenditure on other programs? Do you know? I don't, but you seem to think you do and know that it's right for CCP to be doing this lol.
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Sub Prime
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Posted - 2011.06.25 14:23:00 -
[6]
Edited by: Sub Prime on 25/06/2011 14:24:09
Originally by: M14D
There comes a point where the behaviour of the customers is so out of line, that the workings of "the customer is always king" fail to apply. It's not a dogmatic rule you can't stray from.
When the community at large is responding disproportionately to the issue at hand, you stay quiet for a while. That has one good reason, and I'll tell you what it is. Pay attention:
No one would listen to it. Any answer short from grovelling and handing out billions of free ISK would get torn apart.
EDIT: Fixed ']'
That's why they wait. That's why you're only getting a thought-exchange with the devs after things have calmed down. After people stop acting like children and open themselves to dialogue.
PAY ATTENTION: They admitted they made a mistake by delaying their response. They should have nipped the problem in the bud. Considering how hard it is to issue an implicit statement regarding vanity items I would say they've screwed up.
What amazes me is that you thinking billions of free ISK would make any difference?! It just shows how ill-informed you are yourself.
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Sub Prime
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Posted - 2011.06.25 14:25:00 -
[7]
Edited by: Sub Prime on 25/06/2011 14:25:39
You still fail to respond to posts detailing the flaws in your logic. What exactly are your business credentials btw?
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Sub Prime
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Posted - 2011.06.25 14:32:00 -
[8]
If CCP issued an unambiguous statement saying that there will never be non-vanity on sale for AURUM I'd totally agree with you. It's not very difficult.
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Sub Prime
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Posted - 2011.06.25 14:36:00 -
[9]
Originally by: Hirana Yoshida
Originally by: Sub Prime
PAY ATTENTION: They admitted they made a mistake by delaying their response. They should have nipped the problem in the bud....
What problem exactly? Paranoia fuelled mass hysteria over a hypothetical scenario designed to spark internal debate is not a problem that CCP should handle even if they could .. that is something between the affected and their psychiatrists and/or pharmaceutical company of choice.
PS: Money always helps  At least until it is gone 
Just because you have no concerns about the potential for non-vanity items available within MT doesn't mean others shouldn't.
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Sub Prime
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Posted - 2011.06.25 16:34:00 -
[10]
I can help laughing at this comment:
'CCP has given us free expansions. They need to make money. They want to be successful and recognized by the world. And they need more money to made Eve more advanced and appealing to a wider audience.'
Eve makes money, lots and lots of money. That money is being used not for Eve but for Dust, testing Carbon, Carbon Eve (which isn't a priority for players), and the City title.
The list of problems with Eve is so long it's unbelievable yet absolute morons continue to say CCP is doing a great job etc etc. CCP is NOT doing a great job as far as Eve is concerned.
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Sub Prime
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Posted - 2011.06.25 17:55:00 -
[11]
How about you reply to posts that quite rightly question the validity of your comments? Oh no, you wouldn't want to do that would you?!
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Sub Prime
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Posted - 2011.06.25 17:58:00 -
[12]
Originally by: Daemeon Fyral
Finally a post that doesn't make me want to punch something.....
Puberty getting too much for you?! You have absolutely no clue whatsoever, you scrote.
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